The "Download All Uploads" button is not appearing

  • galaawards
    Asked on February 19, 2018 at 6:40 AM

    I am trying to download all submitted files in the card version but it seems I have to do one by one? No 'Download All Files' in this version? If this is the way it works it is a pity we were not informed... I have over 1,000 files to download!!! And will have 10 times this amount by the end of the month. Could you please correct asap? Thanks.

  • Adrian
    Replied on February 19, 2018 at 10:05 AM

    The issue is not related to the Cards Layout.

    The Download All Uploads button is not showing because you are using a Widget (Drag and Drop Upload) for uploading the files.

    To show that button on the submissions page, please add a File Upload element to your form. You can set it to Hidden.

    1519052534fileUpload Screenshot 10

    Related Guide: How to Hide Form Fields

    You can also export all of your form's data at once.
    How to Export All of Your Data at Once

    Let us know if you need further assistance.

  • Adrian
    Replied on February 19, 2018 at 10:05 AM

    The issue is not related to the Cards Layout.

    The Download All Uploads button is not showing because you are using a Widget (Drag and Drop Upload) for uploading the files.

    To show that button on the submissions page, please add a File Upload element to your form. You can set it to Hidden.

    1519052534fileUpload Screenshot 10

    Related Guide: How to Hide Form Fields

    You can also export all of your form's data at once.
    How to Export All of Your Data at Once

    Let us know if you need further assistance.

  • galaawards
    Replied on February 19, 2018 at 10:43 AM
    Thank you. It works.
    Pity theres no warning of the things that do not work
    with the widgets, and what is necessary to fix them. In this case, to avoid
    manual downloads

    Also, when downloading, the file does not having the original name of the
    upload, and has a series of 5 numbers and letters preceding the original
    file name. This is a problem when the file name has a meaning and it is
    useful for sorting and identifying the source of upload. It is possible to
    modify it, and if you need those number to put them at the end of the
    original file name instead of at the beginning?

    Best,
    JH
    ...
  • Adrian
    Replied on February 19, 2018 at 11:51 AM

    Since your other concerns are not related to the original, I have created separate threads for each concern and will reply there shortly.

    Pity theres no warning of the things that do not work
    with the widgets, and what is necessary to fix them. In this case, to avoid
    manual downloads

    https://www.jotform.com/answers/1389143

    Also, when downloading, the file does not having the original name of the
    upload, and has a series of 5 numbers and letters preceding the original
    file name. This is a problem when the file name has a meaning and it is
    useful for sorting and identifying the source of upload. It is possible to
    modify it, and if you need those number to put them at the end of the
    original file name instead of at the beginning?

    https://www.jotform.com/answers/1389144