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DiscoverDunwoodyAsked on February 19, 2018 at 12:05 PM
The goal of my form is to have an internal employee fill it out and the output will be the email sent to the client. As a result, I would like for my conditions to determine if a line of text is inserted into the email confirmation in addition to the fields answered. Is that possible?
In the sample attached, I want to select #1 and have the verbiage in #2 appear on the confirmation email.
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John_BensonReplied on February 19, 2018 at 1:16 PM
You need to manually add the Text field in the Email content. Here's a guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders
After that, you need to create multiple notification emails with different Email content and use a condition to send email based on user's answer. Here's a guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
Please try it and if you have questions, please contact us again. Thank you.