Upgraded to the incorrect plan, please refund it.

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    Asked on February 19, 2018 at 12:42 PM


    I did not select the annual plan for $190. I selected the $19.00 per month plan. I want my money put back in my account and the plan switched to monthly, please.

    Thank You!

    Kyle Haggard | CEO

    Family Custom Designs LLC

    (909) 792-4680

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    Answered on February 19, 2018 at 01:38 PM

    You Bronze yearly subscription has been cancelled, and refunded. Your account is back to free plan. You may follow this guide if you want to upgrade the account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account