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VerónicaAsked on February 21, 2018 at 4:39 AM
Buenos días,
Hace dos meses que les escribí un correo para darme de baja del servicio y me han cobrado dos meses más. Espero que me retornen el dinero y que me den de baja inmediatamente, sino tomararé medidas legales. Gracias
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AdrianReplied on February 21, 2018 at 7:55 AM
Hi Veronica,
I see that there is an account with the username verobo associated with the email comunicate@veronicabarreres.com.
Can you please tell us from which email and to which email did you send the email to cancel the subscription?
We will issue a refund once we confirm this.
Help article: How to Cancel a Subscription and downgrade back to free
Thank you for reaching us.