baja del servicio

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    Verónica
    Asked on February 21, 2018 at 04:39 AM

    Buenos días,

    Hace dos meses que les escribí un correo para darme de baja del servicio y me han cobrado dos meses más. Espero que me retornen el dinero y que me den de baja inmediatamente, sino tomararé medidas legales. Gracias

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    Adrian
    Answered on February 21, 2018 at 07:55 AM

    Hi Veronica,

    I see that there is an account with the username verobo associated with the email comunicate@veronicabarreres.com.

    Can you please tell us from which email and to which email did you send the email to cancel the subscription?

    We will issue a refund once we confirm this.

    Help article: How to Cancel a Subscription and downgrade back to free

    Thank you for reaching us.