After canceling your subscription, your account will remain in the Bronze, Silver, or Gold plan for the period you paid for until the next billing date. Afterward, your account will automatically downgrade to the Starter (Free) plan and no longer be billed.
To cancel your subscription
- Go to Billing and select Change Plan.
- Select the Starter (Free) plan, then follow the instructions on your screen.
Send Comment:
130 Comments:
2 days ago
Do I have a refund in process
2 days ago
I need help with accessing an old account and no employee know what email was used. We have had a complete staff turnover. Your AI is NOT helpful
4 days ago
I already had the lowest plan but I need to cancel it please.
5 days ago
Hi I do not want this yearly subscription that I have been charged $728 for. I didnt realize they would just take it from my bank
13 days ago
Please cancel my jotform account
19 days ago
Cancel this account
21 days ago
I have been communicating through e mail to cancel the account associated with Premier Orthopaedic. The person that opened the account is no longer with the company. e mails to me are coming from Jotform .
I tried replying and am now receiving e mails that I haven't responded. There are now 2 cases
forum+32860711@jotform.com
ticket ID #32985631
I am not sure the best way to contact Jotform.
Please help me to have the account canceled.
Thank you
22 days ago
Cancel as I did not ask for auto subscription and $460 USD has come out of my account when I no longer use Jotform. I would like a refund asap please
27 days ago
I am trying to contact a human as we have been charged a yearly subscription today
Please advise how can i speak with a real person as your AI is not able to help.
30 days ago
Please refund the $408 that you charged without my permission. Please provide next steps for the refund process.
30 days ago
I do not want to continue with the paid Jotform subscription. Can the $408.00 charged to my credit card be credited?
Thank you,
Tracy Olsen
31 days ago
Please cancel my account. It was automatically renewed on October 31 for $234. We've had a change of leadership in the organization and didn't realize this would happen without notification. Please let me know when we can expect a refund and cancellation for a produce we won't use.
35 days ago
Please cancel our subscription and reimburse the $408 yearly fee (that was not agreed to). Please.
37 days ago
Cancel as I did not ask for auto subscription and $460 AUD has come out of my account when I no longer use Jotform. I would like a refund asap please
42 days ago
اريد استرجاع أموالي
44 days ago
Please cancel my subscription. The marketing indicatting that Jotform interface to Breezechms but we found that is not true without buying Zapier as well and we can't afford both. Thanks so much and let me know what to do to request a refund.
44 days ago
Cancel please my child did this
46 days ago
i cant cancel my siilver plan and turn it to free. Please, change it because i cant continue paying
48 days ago
ho già inviato il giorno 15 una email per la richiesta dell'ultimo abbonmneto ed ho selezionato il piano starter free - quale altra procedura devo seguire pe3r richiedere il rimbborso?
48 days ago
Money was just taken from my account today. I don’t want another term of Jotform. Can I get refunded and cancelled
49 days ago
I only subscribed for 1 month. I didn't know it renewaled automatically. It was so awful!! Would you cancel my subscription and refund for 3 months. Please cancel my subscription and process a refund for this payment.
Charge date: 10/15, 9/15, 8/15
Amount: $39 USD * 3 months =$117
51 days ago
Cancel my subscriptions immediately
52 days ago
Quiero dar de baja la suscripcion, que acabo de dar de alta apenas hace unos minutos,
54 days ago
Kindly cancel my yearly subscription. i am seeing my card has been charged twice .i dint subscribe for a year i only subscribed for a month ., please cancel and refund my money back to the card. Thank you
57 days ago
I cancelled my subscription yesterday, I received an email that I was charged for this month. Can you please cancel my subscription starting with this month Thank you!