Change Email Recipient condition: Does the email get sent to the email address added in the email settings?

  • Panorama_datalake
    Asked on April 15, 2024 at 6:08 PM

    When we use the Change Email Recipient in conditional logic, does both the conditional login recipient AND the normal recipient get the email? Or, does it only send to the email in the Conditional Logic setup?

  • Rica Support Team Lead
    Replied on April 15, 2024 at 11:16 PM

    Hi Panorama_datalake,

    Thanks for reaching out to Jotform Support. If a form email notification is connected to a Change Email Recipient condition, the recipient added in the email settings will not be used. The email will only get sent to the email address added in the condition.

    Let us know if there’s anything else we can help you with. 

 
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