How to Send Email Based on User’s Answer

September 15, 2021

If you want to send email based on users answer, follow these steps.

1. First, if you want to send emails with different content, you can create multiple notifiers like the following and customize each of them. If not, then you can keep a single email notifier.

Related guide: Setting-up-Email-Notifications

2. While on the Form Builder, click CONDITIONS on the left nav.

3. Select CHANGE E-MAIL RECIPIENT to create an email condition.

4. Choose a field that will trigger the IF condition and its matching value. Then, pick the notifier you want to be sent and define the recipient email address.

You can also enter the email field variable from your form as one of the recipient emails.

On the following example, it shows that I have setup up email conditions on the 3 notifiers. Noticed the green crossed arrows after the notifier title? These icons indicate that the Notifier is connected to a Condition.

Comments and suggestions are welcome below. If you have a question, post it in our Support Forum so we can assist you.

Haven’t you got started yet? Create a form now with email logics!

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