Cannot upload photos on our form

Hi Support team,

We are unable to submit JotForms with photos. When trying to upload the photos it times and and ask to try again.

Here is an example form.

https://form.jotform.com/201660635688866

Regards,

WGS IT Helpdesk

Hi wgsadmin,

Thanks for reaching out to Jotform Support. When I tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

I cleared your form's cache which should help. Can you go ahead and try it again using a different browser and let us know how it goes? If the same thing happens again, let us know with a screenshot that shows the console log and we'll investigate it more to see if we can figure out what's going on.

Give it a try and let us know how it goes.

Hi Raymond,

Thanks for looking into the issue. The form seems to behave as expected now.

You may mark this request as resolved.

Regards,

IT Helpdesk