Sometimes we need additional information from you when we troubleshoot an issue with the forms. An extra helpful step would be to provide a console report from your browser when the issue happens.
To get your Console report from the browser, please follow the steps below:
Google Chrome and Chromium-Based Web Browsers
- Right-click on the page.
- Select Inspect from the context menu.
- Go to the Console tab.

You can also use the hotkey Ctrl+Shift+J for Windows and Linux or Cmd+Option+J for Mac.
Mozilla Firefox and Firefox-Based Web Browsers
- Right-click on the page.
- Select Inspect from the context menu.
- Go to the Console tab.

Or, use the hokey Ctrl+Shift+K for Windows and Linux, Cmd+Option+K for Mac.
Safari
First, check if the Show Develop menu in menu bar is enabled under Safari’s preferences.
- Click Safari.
- Select Preferences.
- Go to the Advanced tab.
- Enable the Show Develop menu in menu bar option.

- Then right-click on the page.
- Select Inspect Element from the context menu.
- Go to the Console tab.

You can also use the hotkey Cmd+Option+C on your keyboard.
Internet Explorer
- Right-click on the page.
- Select Inspect element from the context menu.
- Go to the Console tab.

Or, use the shortcut key F12 on your keyboard.
Make sure that the Console tab is selected and take a screenshot of the window. Send us the screenshot through the related thread by following the “How to Post Screenshots to Our Support System“ guide.
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3 Comments:
My console says this "211994270903054:1 Blocked form submission to ' because the form's frame is sandboxed and the 'allow-forms' permission is not set." What do I do now? Nancy Smith
For Zahra...
Some messages have been moved to the Issues panel.
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jquery-migrate.min.j…2&time=1615746809:2 JQMIGRATE: Migrate is installed, version 3.3.2
(index):268 [Intervention] Images loaded lazily and replaced with placeholders. Load events are deferred. See
oembed.jotform.com/2…secret=qIyUyzjw8t:1 Blocked form submission to ' because the form's frame is sandboxed and the 'allow-forms' permission is not set.
What about IE?