Sign Document: How can I customize the email content of the invite email?

  • gspaulcogic
    Asked on April 15, 2024 at 9:09 PM

    Hi, I just sent a Signed Document to a client, but I want to change the sender email in the body of the message. It tells the client that the signed doc was sent from the email I used to sign up with Jotform, but I want it to be sent from another email address. Can someone advise? Thanks!Sign Document: How can I customize the email content of the invite email? Image 1 Screenshot 20

  • Rene JotForm Support
    Replied on April 16, 2024 at 2:52 AM

    Hi Brianna,

    Thanks for reaching out to Jotform Support.  Unfortunately, there's currently no option to customize the invitation email sent to sign a document. You can only change the email address added to the email content if you change your account email address. This guide will show you how to do that.

    While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    Let us know if there's anything else we can help you with.

 
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