Image upload widget is not working on Firefox ESR 52.5.3

  • odm111
    Asked on February 22, 2018 at 3:52 AM

    Hi there, the file explorer window does not open after clicking "select image" button on the Image Upload Widget. This is only happening on Firefox ESR 52.5.3 which is a fairly recent release so it shouldn't be incompatible. Have not tried it on a later version but it is working on Firefox Quantum 58.0.2.

    Jotform Thread 1392976 Screenshot
    Page URL: http://www.downrightbrilliant.co.nz/orderform/
  • tina JotForm Developer
    Replied on February 22, 2018 at 8:04 AM

    Sorry for the inconvenience caused to you.

    I was not able to reproduce this issue on Firefox ESR 52.5.3.

    Could you please let us know the issue still persist? 

    Some screenshots of the browser console may be helpful to us to investigate the issue further if there is any error.

    How to get a console report from most common browsers?

    1519304648test34 Screenshot 10