Conditional Logic : How to change email recipient

  • mikael söderberg
    Asked on April 16, 2024 at 7:23 AM

    Hello

    I just want to check one thing, can we use one form and send the form question depending on shop dropdown. Mening if there is 20 shop location and and customer choose one shop, can the mail be sent to this shop. We will have different mail to each shop that will receive a mail once customer filled in the shop they want to contact...

    Hope you understand... ?

    All the best!

    //Mikael



  • Arslan JotForm Support
    Replied on April 16, 2024 at 10:23 AM

    Hi Mikael,

    Thanks for reaching out to Jotform Support. You can use the Conditional Logic to change email recipient. Let me walk you through it:

    1. Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Settings.

    2. In the menu that opens on the left side of the page, click on Conditions.

    Conditional Logic : How to change email recipient Image 1 Screenshot 30

    3. Now click on Change Email Recipient, set the conditions to change the recipient of the email, and then click on Save.

    Conditional Logic : How to change email recipient Image 2 Screenshot 41

    Give it a try and reach out again if you have any other questions.

 
Your Answer