Inquiry about Autosaving Updates

  • Rocio Thielmann
    Asked on April 16, 2024 at 12:18 PM

    Hi there!

    I understand that the save and continue later feature is enabled when starting a form (pre-submission). However, we have a use case where our team is filling out the form partially complete, submitting and during live discussions with our clients they edit the submission. Is there any way to autosave updates when editing a submission OR is it possible to extend the timeout so the responses are not lost?

    We have to submit the forms partially complete as the gsheet integration is the easiest way to extract the edit link without setting up zaps.

    Thank you 🙂

  • Jemuel JotForm Support
    Replied on April 16, 2024 at 1:12 PM

    Hi Rocio,

    Thanks for reaching out to Jotform Support. Could you please provide the form URL so that we can check it for you?

    To ensure that updates are not lost during live discussions with your clients, I recommend submitting the form first. This way, the data will be saved, and you can then edit the submission without losing any changes.

    Keep us updated and let us know if you need any more help.

 
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