How can I set it to automatically disable a form if a client did not complete it in 48 hours?

  • Martrica Allumns
    Asked on April 16, 2024 at 12:20 PM

    Hello, How can I set it to automatically disable a form if a client did not complete it in 48 hours? Thanks

  • Neil JotForm Support
    Replied on April 16, 2024 at 1:26 PM

    Hi Martrica,

    Thanks for reaching out to Jotform Support. If you're looking to have the form automatically disabled for a specific person when they do not complete it after 48 hours, that is currently not possible. But if you're asking if, after publishing the form, it will automatically be disabled after 48 hours, then that is possible. You can do that by accessing the form settings. Let me show you how:

    1. In Form Builder, click on Settings in the orange navigation bar at the top.
    2. Under Form Status, click the Enabled button, and change the Form Status to Disable on specific date.
    3. Set the expiration date after 48 hours (2 days) and configure the warning message that you want to appear.
    4. Once you're done, click on Save.

    How can I set it to automatically disable a form if a client did not complete it in 48 hours? Image 1 Screenshot 20

    You can also check out this guide for more information.

    Give it a try and let us know if you need more help.

 
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