How to Limit Submissions in a Form

October 14, 2021

A limit can be placed on the number of submissions a form receives. An expiration date can also be set for the form.

You can find this advance option in Settings > Form Settings where you can see the Form Status drop-down.

In this guide, we will only focus on three of the five options. The other two options which are Enable and Disable were explained in a separate guide: How to Enable/Disable a Form?

Disable on Date

This allows you to set your form to be disabled on your preferred specific date and time.

Disable on Submission Limit

This allows you to set a specific total number of submissions allowed for your form.

This allows you to set an expiration date and time to when your form is only allowed to be submitted and, also, set a specific total number of submissions allowed during that time frame.

Disable on Date and Submission Limit

This allows you to set an expiration date and time to when your form is only allowed to be submitted and, also, set a specific total number of submissions allowed during that time frame.

The form above was set to be disabled either upon receiving 1000 submissions OR on 2017 March 21 at 4:14 PM, whichever comes first.

Notes

  • You need to enter a number for the submission limit.
  • A drop-down calendar is used so it will be easy to set an expiration date and also to avoid confusion with the different date formats.
  • The time is in the 24-hour format (no “AM” or “PM” included).
  • The time is US Eastern Standard Time (server time, not your computer time).
  • Time must be entered at least 5 hours before the expiration time (if the expiration time is at 17:00 the expiration time must be set a minimum of 5 hours before it and which is 12:00).
  • The instant a form reaches its submission limit or expiration date it will become disabled. To re-enable a form that was disabled due to a submission limit being reached or the expiration date that was set is already due, do the following:
    • Scenario 1 – Increase the limit of the submissions
      • Submission Limit: 250.
      • Expiration Date: (none set).
      • Example 1: You would like to allow 10 more submissions. Increase the submission limit to 260 (250 current submissions + 10).
      • Example 2: You would like to remove the submission limit altogether – change the form’s status to Enable.
    • Scenario 2 – Update/Change the date of the expiration
      • Submission Limit: (none set).
      • Expiration date: 2016 May 15 at 8:00 PM.
      • Example 1: You would like to change the expiration date to 3:30 PM on May 18, 2016. Using the calendar drop-down set a new future date of expiration and set a time on the time field as well (setting the time to 00:00 will disable the form as soon as the date entered is reached).
      • Example 2: You would like to make the form with no expiration date – change the form’s status to Enable.
    • Scenario 3 – Increase the submission limit or update the expiration date
      • Submission Limit: 250.
      • Expiration Date: 2016 May 15 at 8:00 PM.
    Use the examples in the previous scenarios as a guide, according to the change you wish to make.

Questions? Please let us know below!

Was this guide helpful?
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments: