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deleonqueenscoAsked on April 16, 2024 at 1:57 PM
hello, I hope this message finds you well. I'm having issues with my jotforms it says I run out of data but I already deleted all of my forms from all folders, can someone help me see what could be going on here is the link to it. thank you non advance :)
Page URL: https://form.jotform.com/223290362367052 -
Ericson_B JotForm SupportReplied on April 16, 2024 at 2:39 PM
Hi deleionqueensco,
Thanks for reaching out to Jotform Support. I cleared your form's cache, and the "Form over quota" error message is no longer displayed. Take a look at the screenshot below to see my results:
Although caches aren't cleared automatically, it's easy to do it manually. Let me show you how:
- On your My Forms page, hover your mouse on your Profile Avatar icon.
- In the window that opens, click on Settings.
- In the Settings menu, scroll down to the bottom of the page and click on Clear Cache. That's it, you're done.
You can also check this guide for more information about clearing caches.
Let us know if you have any other questions.