- hollywoodlightsAsked on February 23, 2018 at 01:45 PM
I have an order form that I created. When I try to convert it to PDF, it takes 5 minutes to generate. Then, when it finally does, everything is blurred and morphed together.
- JotForm SupportjonathanAnswered on February 23, 2018 at 02:47 PM
I did test converting the form to PDF also, and I was able to see the issue of it taking to long to process.
Unfortunately not all of the form design can be converted to PDF form version. There are some point wherein it is not possible for the pdf tool to auto convert an element of the form.
You can review the guide about those points from here: JotForm Fillable PDF Creator with All Points
You may try having a more simpler form and test again converting to PDF form version. It should be able to convert the form to PDF.
I hope this help. Let us know if your require further assistance.