Converting form to PDF

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    Asked on February 23, 2018 at 01:45 PM


    I have an order form that I created. When I try to convert it to PDF, it takes 5 minutes to generate. Then, when it finally does, everything is blurred and morphed together. 

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    Answered on February 23, 2018 at 02:47 PM

    Can you please confirm that this is your form that were trying to convert to PDF? From your screenshot I think it was the one. 

    I did test converting the form to PDF also, and I was able to see the issue of it taking to long to process.

    1519415227zzz 2018-02-24 03.46.15.png

    Unfortunately not all of the form design can be converted to PDF form version. There are some point wherein it is not possible for the pdf tool to auto convert an element of the form.

    You can review the guide about those points from here: JotForm Fillable PDF Creator with All Points

    You may try having a more simpler form and test again converting to PDF form version. It should be able to convert the form to PDF.

    I hope this help. Let us know if your require further assistance.