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Jaeger_DrewAsked on April 17, 2024 at 9:15 AM
I am trying to allow someone outside my organization use this form - But even though it's public, it's still requiring them to enter a password. I don't even know this password but I prefer if they didn't have to enter the password. How can we fix this
Page URL: https://www.jotform.com/232865332692058 -
Victorino_S JotForm SupportReplied on April 17, 2024 at 10:04 AM
Hi Drew,
Thanks for reaching out to Jotform Support. I'm sorry you are having difficulties with this. I checked the form, and it appears that the Password Protection feature is enabled. As a result, form fillers will be prompted to enter the form's password to access the form. Here's how to disable it:
- Click Settings in Form Builder.
- In the Form Settings tab, click the Show More Options tab.
- Go to the Password Protection section and uncheck the Enable password protection checkbox.
Give it a try, and let us know how it goes.