How to Show or Hide Fields Based on User's Answer

  • Bartolome_kyla
    Asked on April 17, 2024 at 9:45 AM

    Why is my form always showing this answer in every result?


    How to Show or Hide Fields Based on Users Answer Image 1 Screenshot 20 It should only appear when the answer is 9

  • Lara JotForm Support
    Replied on April 17, 2024 at 10:52 AM

    Hello Bartolome_kyla,

    Thanks for contacting Jotform support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the conditions wasn't configured correctly. Let me show you how to fix it:

    • On your Form Builder, click Settings from the orange tabs.
    • Click Conditions from the left panel.

    How to Show or Hide Fields Based on Users Answer Image 1 Screenshot 40

    • Enter the condition shown below and click Save.

    How to Show or Hide Fields Based on Users Answer Image 2 Screenshot 51You can test my demo form here or clone it to copy the changes made. Or, you can check out the screencast below to see my results:

    How to Show or Hide Fields Based on Users Answer Image 3 Screenshot 62 Give it a try and let us know if you need any other help.

 
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