The background image does not show up on preview

  • Profile Image
    Asked on February 27, 2018 at 12:22 PM

    Just before I am making my form public, when I enter preview mode, I am no longer viewing the background that I entered with a url.  I can see it when I am building the form, but not in a preview.

  • Profile Image
    Answered on February 27, 2018 at 01:26 PM

    The issue was related to your form's cache. 

    I have cleared it for you from our end, so now the background should show up. 

    I'll leave here a link about clearing form cache from your account:


    Let us know if you need further assistance.