- caitlinhAsked on February 27, 2018 at 03:50 PM
I need to be able to upload any and all files to my JotForm.
I fixed the issues I was having with video upload but now I'm having issues uploading any picture that isn't a jpg or png. Please advise.
- JotForm SupportJed_CAnswered on February 27, 2018 at 04:35 PM
I believe that the supported formats are pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif. These formats are listed in our guide here https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-in-the-Upload-Field.
Let us know if you have any questions or if you need further assistance.
- caitlinhAnswered on February 27, 2018 at 04:44 PM
I already have other files that are not listed there that are being accepted. I looked at the other guide you just sent and I put the "*" as it suggested to accept all files and the photo is still not being uploaded.
- JotForm SupportJed_CAnswered on February 27, 2018 at 04:54 PM
Would you mind sharing to us a .blp file so we can further test this from our end? We'll be glad to submit a report to devs if needed.
Looking forward for your response.