Product List: How to select only one product from the list?

  • Edwin_Ruiz
    Asked on April 17, 2024 at 1:58 PM
    I'd like for the customers to choose their product from the available products, instead of deselecting the other ones. The link below will have the example. When you go to the form, all 4 options are selected and the payment shows $100 when we only need customers to pay for $25. Is there a way they can select only one, instead of deselecting the other 3? Thank you!

    https://form.jotform.com/241066746508157
  • Kelvin JotForm Support
    Replied on April 17, 2024 at 2:19 PM

    Hi Edwin,

    Thanks for reaching out to Jotform Support. I understand you want the form filler to only select one product from the list. You’ll need to turn off Selected by Default for each product, and Users Can Select Multiple Products in the Product List. It's really easy. Let me show you how:

    1. In Form Builder, click on the Product List and the Wand icon.Product List: How to select only one product from the list? Image 1 Screenshot 70
    2. Find the product in the Payment Settings menu on the right. Then hover over the product, and click on the Pencil icon.Product List: How to select only one product from the list? Image 2 Screenshot 81
    3. Turn off Selected by Default.
    4. Click Save.Product List: How to select only one product from the list? Image 3 Screenshot 92

    After you turn off Selected by Default for each product, you can turn off Users Can Select Multiple Products. Here are the rest of the steps from where we left off:

    1. Click Back in the top-right corner of the Product Settings.Product List: How to select only one product from the list? Image 4 Screenshot 103
    2. Click on the Gear icon in the top-right corner of the Payment Settings.Product List: How to select only one product from the list? Image 5 Screenshot 114
    3. Click Additional Gateway Settings to expand it, and turn off Users Can Select Multiple Products.
    4. Click Continue.Product List: How to select only one product from the list? Image 6 Screenshot 125

    You might also want to check out this guide about How to Integrate Stripe Checkout With Jotform.

    Give it a try and let us know if you have any other questions.

 
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