Merge the accounts after upgrading one

  • grupokameron
    Asked on April 17, 2024 at 3:34 PM

    Greetings, if I rent a plan I can unify the forms I have into two free accounts. Thank you. And if I stop paying, what happens if I have more than 5 forms?

  • Jovanne JotForm Support
    Replied on April 17, 2024 at 3:46 PM

    Hi grupokameron,

    Thanks for reaching out to Jotform Support. If you want to merge your two accounts into one, that would be possible if you request to move your forms to the paid account. You just need to make sure that you create a ticket using the account where the forms are made. Also, if you decide to downgrade your account to a Starter Plan, only five forms will become active and the other ones will be disabled. You can check this guide on how to upgrade your account to increase your limits.

    Give it a try and reach out again if you have any other questions.


 
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