On which plan can I add multiple emails?

  • aminor74afm
    Asked on April 17, 2024 at 5:19 PM

    Hi, I've tried to add additional emails to my forms for notification. However, I am prompted to upgrade whenever I try to add more than one. Nevertheless, the upgrade breakdowns don't mention anything regarding notification email quantities. Could you let me know which package I need for multiple e-mails?

    Jotform Thread 13999791 Screenshot
  • Angeli JotForm Support
    Replied on April 17, 2024 at 5:34 PM

    Hi aminor74afm,

    Thanks for reaching out to Jotform Support. For the Starter plan, you can create 5 Autoresponder emails and 1 Notification email:

    On which plan can I add multiple emails? Image 1 Screenshot 20

    For Paid accounts (Bronze, Silver, and Gold), you can add multiple email templates with multiple recipients, but we recommend adding up to 10 recipients per template only.

    Reach out again if you have any other questions.

  • Alex Minor
    Replied on April 17, 2024 at 11:47 PM

    What I need is 3-4 e-mails for 3 different forms.

    What is the difference between a notification email and an auto-responder e-mail?
  • Joshua_T JotForm Support
    Replied on April 18, 2024 at 2:24 AM

    Hi aminor74afm,

    Thanks for getting back to us. For your other question, I moved it to a different thread to avoid confusion. You can find it here.

    Reach out again if you have any other questions.

 
Your Answer