I need help in customizing my form

  • Kit Kat De Guzman
    Asked on April 17, 2024 at 11:12 PM

    I want to set a meeting with someone from your Support team to go over the current form that I have and help me with its customization. I am also inquiring on behalf of my client so the registration is for an event. Can someone from your Support team contact me directly? Thank you.

  • Catherine JotForm Support
    Replied on April 18, 2024 at 2:05 AM

    Hi Kit Kat,

    Thanks for reaching out to Jotform Support. Unfortunately, we don't offer live chat or phone support. If you have any questions, just reply to this thread. I understand you need help customizing one of your forms. Could you please provide the form's URL and the details on how you would like to customize it? Meanwhile, you can find 400+ event registration forms templates here, in case you want to give them a look.

    Once we hear back from you, we'll be able to help you with a solution.


  • BrandSpeakAsia_deniece
    Replied on April 23, 2024 at 2:28 AM

    Hello Catherine!

    I have a client who is having an event on November and they usually have around 270 attendees every year. I cloned the form that we used last year, which we will most likely use again this year.

    For the customization, we would like to integrate the following:

    1.
    Submission Editing: I've successfully used the edit submission feature, but I'd like to confirm if I've followed the correct workflow. Could you please verify if my process was correct? Additionally, if there's a more efficient way to handle submission edits, I'm open to your suggestions.

    2. Automated Invoice:
    I'm aware that registrants receive an automatic invoice when they edit their answers. Is it possible for the data in the submissions to be edited along with the invoice? If not, what is the recommended approach for updating submission data after an invoice is edited?

    3. Payment Integration:
    We're interested in integrating payment options for our event registration. Our attendees typically pay via direct bank deposit or bank transfer. Is there a method to automate payment recording, or will we need to manually input payment details into the system?

    This is the link to the cloned form: https://www.jotform.com/build/241130893161450

    Thank you for your assistance!

  • Raymond JotForm Support
    Replied on April 23, 2024 at 4:12 AM

    Hi Kit Kat,

    Thanks for getting back to us. I checked your form but couldn't see any edit link in your Email Alerts, Autoresponder Email or your Approval Flow. Can you give us a bit more details on your desired flow so we can understand and suggest the ideal way to do this? In the meantime, please check out our guide on How to Let Users Update Their Entries.

    To prevent confusions, I moved your other questions to new threads below:

    Reach out again if you have any questions.

 
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