The text in one form field changes when it is delivered to my inbox

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    sashuser
    Asked on February 28, 2018 at 05:24 PM

    Hithere,

    My form https://www.jotform.com/build/51186476551157 has fields named "Primary Phone Number" and "Secondary Phone Number" up near the top. When someone completes this form and it arrives in our inbox, both fields are listed as "Secondary Phone Number".  I have attached a snip of what it looks like when it arrives.  What could be the cause of this and how can we remedy it?

    Many thanks for your assistance,

    Kerstin

    hanson@cathedralsquare.org




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    John_Benson
    Answered on February 28, 2018 at 07:25 PM

    Please remove the old notification email and create a new one by following this guide: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Please try it and test it, let us know if the issue still persists. Thank you.