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joyouslifecoachAsked on February 28, 2018 at 8:08 PM
Hello! I am just submitting this as a suggestion, as I have looked for the answer to this and it appears this is not possible in jotform. It would be great if you could set functionality on jotform for a one use per customer coupon code. I looked at the work arounds for cookies, IP address and email limits, though they don't work for me. I am using jotform for people to pay for my services, and they may need to submit the form more than once to be able to pay. Just thought I would put in my "2 cents" about this as others may be making the same request. Thanks for reading! Joy
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David JotForm Support ManagerReplied on February 28, 2018 at 10:30 PM
This is already possible by setting up a coupon limit: https://www.jotform.com/help/233-How-to-Add-Coupon-Code-to-Payment-Forms
Let us know if you need anything else, we will be glad to assist you.
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David JotForm Support ManagerReplied on February 28, 2018 at 10:33 PM
I see what you mean now, you would like to set the limit per customer use, so once a customer has used it, he can not use it again, however, that does not mean that someone else(who has not used it yet) can't use it, is that correct?
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JoyouslifecoachReplied on February 28, 2018 at 11:24 PM
Yes, that was what I meant. I would like for other customers to be able to use the code, though only one use per customer. I found the coupon limit you are talking about, though it is my understanding that is total coupons. Thanks!
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Ashwin JotForm SupportReplied on March 1, 2018 at 3:39 AM
Unfortunately it is currently not possible configure coupon code to allowed to be used just once per customer.
I am creating a feature request ticket and forwarding it to our backend team. We will get back to you as soon as we have any update from them.