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nickmannAsked on April 18, 2024 at 5:35 AM
I need to create plain text emails for Autoresponder- and Notification-Emails.
There was a button once, where i could choose between HTML and Text Mode, when i setup those emails.
This switch is gone. WHY?
Now the checkbox and dropdown fields show up as colored boxes in my auto-emails. WHY?
Is there a way to make them just plain text like the rest of the text in the email?
Thank you
Robert -
Mahmoud JotForm SupportReplied on April 18, 2024 at 8:21 AM
Hi Robert,
Thanks for reaching out to Jotform Support. I cloned one of your forms and I received the autoresponder email with plain text as you formatted it:
Also, another clone of this form and I tested the notification email:
Could you share the Form URL with us to check it further? I have cleared your form Cache to refresh the data. You can try to test the form again.
Give it a try and let us know if you are looking for something else.