- RicardoAsked on March 01, 2018 at 10:57 AM
Hi guys, our company use the credit application form in our website ultimateautoimports.com. We already received complains of clients that after they completed the credit application form they click the submit button and the botton says "please wait", after that nothing else happens, just stay that way. We already tried with Google Chrome and Mozilla Firefox.
- JotForm SupportMike_GAnswered on March 01, 2018 at 12:16 PM
We would like to apologize for any inconvenience the issue is causing you. I can confirm the issue you described after I tried submitting your form. However, I wasn't able to reproduce the issue when I made a test submission on a clone version of it using the direct form URL. In that case, the issue could be on how the form was embedded on the website. May I suggest that you try embedding the form to your Wordpress.org website by following this guide — A-Guide-to-Embed-Forms-for-WordPress-Users?
If that would not still fix the issue, please let us know.