Cannot send form either via email or via link

  • Profile Image
    WindsorParkBlockParty
    Asked on March 01, 2018 at 11:13 PM

    LINK - embedded in my email - the block of text with the address is a black bar.  If you hover over it, you can see there is a link there, but it looks like a black bar.  The graphic that appears below with the promo for JotForm is not a hot link.  AARRGGHH

    EMAIL through system - I type in an email address and press SEND.  No error, no success message, nothing.  No indication of what might or might not be happening.  AARRGGHH. (REVISE-works for yahoo addresses but not gmail addresses!)  

    Please help figure out how I can actually use the form I have made.  

    Thanks

    Below is the black bar that pastes into my email:

    https://form.jotform.com/80455974155161


  • Profile Image
    gizem
    Answered on March 02, 2018 at 03:19 AM

    I could not understand what you mean by 'black bar'. It seems you have set the background color as black for the link.

    You can publish your form with different methods.

    1- You can simply copy your form's link as seen below and paste it wherever you want:1519977308Screen Shot 2018-03-02 at 10.4


    2- By clicking Share Option from the shown above:

    1519977417Screen Shot 2018-03-02 at 10.4


    3- You can share your form on email as seen below:

    1519977511Screen Shot 2018-03-02 at 10.4


    If you are mentioning above about 'Notification' emails, I can see that you already set up your email. You can enter Gmail addresses into 'Recipient Emails'. If you can't, please let us know the issue.

    1519978139Screen Shot 2018-03-02 at 10.4

    When someone fills your form, you can receive the notification email and make sure it's received by the person who submitted your form.

    You can find detailed information about notification and autoresponder emails here.

    If these steps don't solve your problem and I misunderstood your problem, please let us know and provide it with screenshots.

    If we understand your issue more detailed, we can assist you better.