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normalaquaticsAsked on April 18, 2024 at 11:12 AM
Up until today, I was able to prefill the second page of a form, despite required boxes being unfilled on the first page. I am no longer able to do this on my forms. I've tried enabling the save form setting but that did nothing:
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Jerlan JotForm SupportReplied on April 18, 2024 at 12:17 PM
Hi normalaquatics,
Thanks for reaching out to Jotform Support. The same thing happened for me when I cloned and tested your form. After investigating it a bit, I found a solution. It's really easy to fix. Let me show you how:
- Open your form in Form Builder, go to the email field, remove it, and add it back.
- Once removed, click on Publish then click on Manual Prefill then select Add new Prefill.
Give it a try and let us know if you need any help.
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normalaquaticsReplied on April 18, 2024 at 12:24 PM
That worked. Thank you