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OntheborderAsked on April 18, 2024 at 11:59 AM
https://form.jotform.com/210967254931157
Hi this form has a lot of different conditions, but they're not showing up on the published form or the preview. Everything was working fine yesterday. Can you advise what I need to do to publish all of the settings again?
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Shirized Ina Garces JotForm SupportReplied on April 18, 2024 at 12:19 PM
Hi Ontheborder,
Thanks for reaching out to Jotform Support. I went ahead and cloned your form, but everything worked the way it should. Check out my results in the screencast below:
Can you tell me what condition is not working, so I can further check? Since you mentioned that the form was working fine yesterday, can you try clearing your form caches to see if the issue persists? Here's how:
- On your My Forms page, hover your mouse on your Profile Avatar icon.
- In the window that opens, click on Settings.
- In the Settings menu, scroll down to the bottom of the page and click on Clear Cache. That's it, you're done.
You can also check this guide for more information about clearing caches.
Keep us updated and let us know if you need any more help.
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OntheborderReplied on April 18, 2024 at 12:22 PM
It looks like everything is working fine now. Thank you!