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cmjingjoAsked on March 3, 2018 at 9:12 PM
My form is loading very slowly on my Website. When you click on the page the form itself opens up white for a second or so before it loads fully. Everything works ok, but it looks unprofessional. Any ideas? Cheers
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John_BensonReplied on March 4, 2018 at 2:39 AM
I checked your form and it is loading fast. I also submitted a test submission and I didn't encounter any issue of slowing down. Here's a screen capture of my test:
When I refreshed the page, there's a quick white background then the form loads. Is that what you are referring to?
If yes, try re-embedding the form using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
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cmjingjoReplied on March 4, 2018 at 4:43 AMThanks for your help. I will give it a try.
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