Are submission data stored on JotForm's servers?

  • J.
    Asked on March 6, 2018 at 1:35 AM

    I have another issue; it looks like all the forms are generated and stay on your server... is it not possible to export interactive form to my website? I am dealing with personal and sensitive information and don’t want to collect the information on 3rd party’s server. Please advise what to do.

  • Support_Management Jotform Support
    Replied on March 6, 2018 at 1:46 AM

    I guess you're referring to your submission data rather than the forms themselves. When you use JotForm, all your submission data will be stored on our servers.

    Here in JotForm, we take security seriously. The forms and submissions are transmitted securely with a 256 bit high-grade encryption, which means that data is encrypted during the transmission and cannot be interrupted by anyone else. We have an SSL certificate that uses SHA256 with RSA encryption which you can test here if necessary.

    Related article: All-Forms-are-Now-Secured-by-Default

    This and more are discussed in great detail on our Security Page. While you're at it, I also recommend you review our Privacy Policy in case you're concerned on how we manage your data.

    If you're still not convinced and would rather not have your submission data stored on your SUBMISSIONS PAGE, you're free to delete them anytime you prefer.

    Complete guide: How-to-Delete-Form-Submission-Data

    There's also an app called AUTO-DELETE SUBMISSIONS that you may find useful so it automatically deletes the submission each time. Just be mindful that deleted submissions can not be restored.