How to increase my signed form submissions?

  • hwspropertygroupinc
    Asked on April 19, 2024 at 8:58 AM

    Here is my URL where I did a survey through TrustRadius about increasing my limit for the amount of signed documents.

    Please let me know if my limit has increased


    https://www.trustradius.com/reviews/jotform-2024-04-15-15-07-19

  • Arghya JotForm Support
    Replied on April 19, 2024 at 9:28 AM

    Hi hwspropertygroupinc,

    Thanks for reaching out to Jotform Support. Unfortunately, it's not possible to increase the Sign document limit for the Starter account. When I checked your account, I saw that you have used 5/10 signed documents for this month. You need to upgrade your account in order to increase your Sign document limit. You can check out our Pricing page for more details.

    As a workaround, you can turn off your Jotform Sign Automation. If you turn it off, you will still receive signatures on your forms, but it will count as normal submission. Let me show you how to do that:

    1. In Form Builder, go to Settings tab in the orange navigation bar at the top.
    2. Scroll down to Jotform Sign in the menu on the left.
    3. Then, toggle off Enable Jotform Sign Automation.

    How to increase my signed form submissions? Image 1 Screenshot 20

    Give it a try and let us know how it goes.

  • hwspropertygroupinc
    Replied on April 19, 2024 at 9:45 AM
    So if I turn off the jotform sign automation which I did does that leave me at only 10 documents to sign per month?
    Thanks for all you do.
    bbestofme.center
    "Unlock your body’s healingpotential”
     
    Best of Me Scalar Wave Center
    8366 Princeton Glendale Rd. Unit B3
    West Chester Ohio 45069
    Tel: 513-926-3912
    https://bestofme.center/
    bestofmescalarhealing@yahoo.com

    On Friday, April 19, 2024 at 09:28:57 AM EDT, Jotform <noreply> wrote:


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  • Harshad_P JotForm Support
    Replied on April 19, 2024 at 10:04 AM

    Hi hwspropertygroupinc,

    Thanks for reaching out to Jotform Support. Yes, if you turn off the Jotform Sign Automation, they will not get counted toward the Signed Submissions. This means for your current month the signed submission will remain at 5 used out of the limit of 10.

    Reach out to us if you need any more help.

 
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