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TechforceonsiteAsked on April 19, 2024 at 9:27 AM
I am creating a membership application that will ask for the member's business address, then a mailing address if different than the business address. Is there a way to add an option above the request for mailing address that allows them to click if the mailing adding is the same as business address, and then that would collapse the mailing address box? (a photo of a recent form that I submitted that has this option is attached - when I click that button, the address fields collapse and I moved to the next page.)
Thank you.
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Jomel JotForm SupportReplied on April 19, 2024 at 9:55 AM
Hi Techforceonsite,
Thanks for reaching out to Jotform Support. This is possible by adding a Multiple Choice element and using a Show/Hide a field condition. Let me show you how:
Adding the Multiple Choice element:
- In Form Builder, click on the Add Form Element menu on the left side of the page.
- Under the Basic tab, search for the Multiple Choice element and add it to your form.
Configuring the Multiple Choice element:
- In Form Builder, click Multiple Choice element field.
- Then click on the Gear icon.
- Go to the General Tab.
- Under Field Label, add your preferred label. On my sample, I've added Mailing Address.
- Then go to the Options tab.
- Under Options, add your preferred name. On my sample, I've added same as business address.
Setting up the Show/Hide a field condition:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- Click on Conditions on the left of the page.
- Then select Show/Hide a field condition.
- Set the conditions like you see below and click on Save.
That's it, it should be done. If the form respondent click on the checkbox, the Mailing Address field will be hidden. Check out my screencast below to see my results:
Here's my cloned form for your reference, you can inspect it to check the conditions I set, or you can also clone it to see the actual conditions and the fields I've added. We have a guide on how to clone a form here.
Give it a try and let us know if you need any help.
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TechforceonsiteReplied on April 19, 2024 at 9:57 AM
Oh my gosh. Thank you. This is so helpful! Have a great day.
Debbie