Field Not Showing In PDF But Showing In Email Body

Hi there,

I noticed that a field (Name on Conference Certificate) in my form: https://form.jotform.com/seacoursescruises/181103---sandals-barbados- is not showing in the PDF copy. However, when the submission was emailed to me, the field was in the email body. How can I fix this?

Thank you!

Upon checking the form you reported, I can see that for some reason that field is not included in the pdf-report you receive. 

Please look through this guide to customize the PDF:

How-to-Customize-PDF-Submissions-Report

Let us know if you need further assistance.