Paypal Business: It is not working

  • vsunovasocial
    Asked on April 19, 2024 at 1:25 PM

    I need to speak with someone to get help with linking PayPal to a form. It will not work. The videos make it seem simple but I can't get it to work at all. The system keeps asking me for more and more information which I'm not sure is needed.


  • Camila JotForm Support
    Replied on April 19, 2024 at 1:42 PM

    Hi Keenan,

    Thanks for reaching out to Jotform Support. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help. Furthermore, I cloned your form and tried to connect PayPal Integration. As a result, I was able to connect integration without an issue. Please see the result below:

    Paypal Business: It is not working Image 1 Screenshot 20
    May I verify, if you already set up your PayPal account before integrating? If not, please make sure to do it before integration to prevent some issue. Please check this guide about Sign Up PayPal.

    Also, please try to remove the integration and re-add it again.

    You might also want to check our guide about How to Integrate PayPal Business with Jotform.

    Let us know if there’s anything else we can help you with. 

 
Your Answer