Sender's mail is not sending emails

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    Asked on March 07, 2018 at 03:14 PM


    I have a problem with my forms when I select my email as a sender's email for the email to be sent after submission, no email is sent to the applicant.

    When I choose the mail is sent correctly.


    Why is this happening?


    BR, Akis

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    Answered on March 07, 2018 at 04:10 PM

    Can you kindly clarify your steps to set up your email as sender so we had a chance to recreate a problem? I can't see any custom sender email set up at your form at the moment.

    Have you tried SMTP or Verified method?

    I'll leave this guide here, just in case:



    We will wait for your response.