I make a field unrequired but it doesn't reflect on the actual form.

Hi Jotform,

Can you look at this form? https://form.jotform.com/73485538202155 

Field #16 - Responsible person (staff that drives the project)

The field was initially required, then I changed it to Not Required. However, on the actual form it still requires input. Probably a glitch or bug of some sort is going on here. Can you take a look?

Probably it is related to cache issues, please try clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

Hi Jotform,
I tried clearing the cache, turning on and off the required feature but unfortunately that didn’t resolve the issue…
...

You made the field unrequired, but you have made a condition to make the field required if "Line of service" is equal to "Business advisory service".

Do you need that condition? If not, you can go to your form Settings > Conditions > Delete that part of condition that sets it to be "Required".

Let us know if you have any questions or if you need further assistance. 

Ok that was the issue. thank you very much.