How to delete the guest Jotform account I created?

  • Kenneth Rase
    Asked on April 19, 2024 at 6:23 PM

    4-19-24.

    Please DELETE my free Jotform account. I mistakenly created it and do not need it. Thanks

  • Ronald JotForm Support
    Replied on April 19, 2024 at 7:19 PM

    Hello Kenneth,

    Thanks for reaching out to Jotform Support. Sure, you can delete your account, but keep in mind that it will also delete all of your forms and data. Let me help you do it:

    • On your My Forms page, click on your Profile Avatar at the top right corner of your screen.
    • Then, click on Settings in the dropdown menu.

    How to delete the guest Jotform account I created? Image 1 Screenshot 50

    • On your Settings page, click on Account on the left side of the screen. Then, scroll down and click on Delete My Account.

    How to delete the guest Jotform account I created? Image 2 Screenshot 61

    • Now, in the pop-up warning window, click on Yes, Delete.

    How to delete the guest Jotform account I created? Image 3 Screenshot 72

    • After that, enter your account password and click on Verify. That's it.

    How to delete the guest Jotform account I created? Image 4 Screenshot 83

    We also have a guide here that you can check for more information.

    Let us know if you need any other help.

  • Ronald JotForm Support
    Replied on April 19, 2024 at 7:19 PM

    Hello Kenneth,

    Thanks for reaching out to Jotform Support. Sure, you can delete your account, but keep in mind that it will also delete all of your forms and data. Let me help you do it:

    • On your My Forms page, click on your Profile Avatar at the top right corner of your screen.
    • Then, click on Settings in the dropdown menu.

    How to delete the guest Jotform account I created? Image 1 Screenshot 50

    • On your Settings page, click on Account on the left side of the screen. Then, scroll down and click on Delete My Account.

    How to delete the guest Jotform account I created? Image 2 Screenshot 61

    • Now, in the pop-up warning window, click on Yes, Delete.

    How to delete the guest Jotform account I created? Image 3 Screenshot 72

    • After that, enter your account password and click on Verify. That's it.

    How to delete the guest Jotform account I created? Image 4 Screenshot 83

    We also have a guide here that you can check for more information.

    Let us know if you need any other help.

  • Kenneth Rase
    Replied on April 19, 2024 at 7:44 PM

    Ronald, thanks for your prompt reply. However,

    Clarification: I am not a business. I am just an individual who thought he was filling out forms to go to the doctor's office. I thought this was a free jotform account so I could go to the doctor.

    I do not have an Avatar in the right-hand corner. There is a Circle in the right-hand corner. Under the Circle it states:

    Hello, Kenneth Rase

    Admin Console

    Settings

    Logout


    If I click on Settings all I get is a screen stating:

    Account Type: FORM USER-HIPAA

    Password

    Name

    Email

    In the left-hand corner there is a rectangle with the word Account, but NOTHING opens up to scroll down to. There is no option to Delete My Account.

    Can you please delete my account on your end? I am just an individual who has decided to not go to this doctor. I do not need this account. I thought I was just looking at forms.

    Thanks







  • Ronald JotForm Support
    Replied on April 19, 2024 at 7:49 PM

    Hi Kenneth,

    Thanks for reaching out to Jotform Support. I've deleted the guest account that is connected to your email address.

    Reach out again if you have any other questions.

 
Your Answer