If you’re thinking about deleting your Jotform account, consider whether you might need it in the future. You can downgrade to the Starter plan instead of deleting your account, keeping access to all your assets. But, if you’re sure you want to delete it, Jotform allows you to remove your account and data when needed.
You can delete your account in just a few steps. Here’s how to do it:
- On your My Workspace page, click on your Profile Picture/Avatar on the top-right side of the screen.
- In the menu that opens up, click on your Name to open the Account Page in a new browser tab.
- Now, scroll down and click on Delete My Account at the bottom.
- Then, in the Confirmation window, click on Yes, Delete.
- Next, copy the Verification Code sent to the email address linked to your account.
- After that, enter the code to verify that it’s you, to delete your account. You may or may not need to click on the green Verify button after you enter the code.
- Finally, click on the red Delete My Account button.
That’s it! Your account’s been successfully deleted. You’ll be logged out, and any attempt to log in will result in an error.
Note
Deleting your account will make all its assets and associated data inaccessible, including forms and their submissions, AI Agents and conversations, Workflows, Apps, Signed Documents, Tables and their data, and Reports.
If you need help deleting your account or have questions after doing so, you can reach out to Jotform Support here.
Send Comment:
22 Comments:
146 days ago
Please cancel my account, I never signed up for this. I have tried to cancel this account I set up a password as mentioned. I have not been charged any monies you don't have my CC details this app is stopping me obtaining tender documents & applications.
158 days ago
I was having trouble creating a form and accidentally created 3 blank forms. I was charged for a new account $200.30 via Pay Pal when I actually only created 1 new form for a total of 2 forms. I have no need for a larger account. Can I get back to the free version and get a refund of the $200.30 that was paid?
256 days ago
Hello,
My account page looks nothing like any of the troubleshooters. Please help me to change my email address to the one I listed here.
More than a year ago
I would like to delete my account. I thought I had already done so but it still looks active. Please delete the account...
More than a year ago
My account has been suspended but no one contacts me to rectify this.
Please contact me as I think It would be best to delete my account
Thank you
Please contact me to cancel account. I can't do it account suspended
More than a year ago
Trying to reset password would like to cancel this accounts please please been trying for 2 days don't know what this is
More than a year ago
My Account Deleted
More than a year ago
Please cancel my account I do not want to enroll
More than a year ago
please delete my account
More than a year ago
I would like to cancel my Silver supscription but keep a free account. If I click "delete account" on my account page, will I still be able to keep a free account?
Thank you
More than a year ago
I want to delete my account. Please help me delete.
More than a year ago
Delete subscription
More than a year ago
Please delete my account ASAP! And please confirm ASAP!! The website is broken, my account cannot be deleted, it says incorrect password because this stupid website assigned random password. Please delete!!!
More than a year ago
I have not given permission for my name & comments to be publicly used on the internet. Please delete all reference immediately without any further public notice.
More than a year ago
Everyone's having the same issues. Why? Please fix this.
More than a year ago
It just keeps saying my password is incorrect, and I just changed the password so I could complete this task alone. Ugh!
More than a year ago
Please confirm that my account is deleted.
More than a year ago
please cancel/delete my account
More than a year ago
I'm having the same issue as Jennifer and Glenda. I have changed my password twice already and have made sure that I am typing my password correctly, but it gets marked as incorrect. Please delete my account.
More than a year ago
Thank you very much for the time I had with you guys and I appreciate you cancel my account thank you
More than a year ago
I am trying to delete account and it is telling me my password is wrong. Delete my account or fix the link
More than a year ago
I can’t delete the account with the original password… I tried to edit the password and even though I tried to change it and it said it was accepted it still keeps telling me the password is wrong. Please delete this account for me ASAP.