Getting this form is currently unavailable error when accessing the form

  • EAMartineze
    Asked on April 20, 2024 at 2:10 PM

    There is a form that I have use form your page that when I go to it now it shows not available and I would like to make the same form for my small business

  • Eiron_O JotForm Support
    Replied on April 20, 2024 at 5:33 PM

    Hi Erik,

    Thanks for reaching out to Jotform Support. Can you send us the form link so we can check the form? Is the form from another user? If the form is showing that it's not available anymore, the form could be deleted already. Unfortunately, if the form has been deleted, it cannot be cloned anymore. You can check our Form Templates and see if there's a similar form you can use.

    Let us know if you need any more help.

  • EAMartineze
    Replied on April 22, 2024 at 10:02 PM

    sure the form I use a lot is called painting contract and its Shared by perfectcutspaintingsolutions in Services Forms I enjoy the features it has. I retried it again today and the form open completely fine on my end. At 1st I though maybe I needed to upgrade my subscription that why it was not letting me but that did noting... so now what I would like to do is see if there is a way to copy a few features that form has and use it on my own from that way I don't ever have to worry about not being able to use the form again.

  • Richie JotForm Support
    Replied on April 23, 2024 at 12:52 AM

    Hi Erik,

    We are glad to know that you are able to open the form template again. May I know which features you would like to use in your form? When using the form templates, all features and conditions would also be copied to the form. You can also clone the form instead into your account by following this guide on how to clone forms.

    Reach out again if you need any other help.

  • EAMartineze
    Replied on April 23, 2024 at 3:17 PM

    The section I really would like to copy is "details of Scope of Work" where I input the info and it once that is done it auto fills the bottom section.

  • Eldrex JotForm Support
    Replied on April 23, 2024 at 3:28 PM

    Hello EAMartineze,

    Thanks for reaching out to Jotform Support. You may try and clone the form so you can copy all the features and the conditional logic of the form. Let me show you how to clone a form using URL:

    1. In My Forms, click Create Form.Getting this form is currently unavailable error when accessing the form Image 1 Screenshot 40
    2. Then select Import Form and choose From a webpage.Getting this form is currently unavailable error when accessing the form Image 2 Screenshot 51
    3. Enter the form URL and click Create Form.Getting this form is currently unavailable error when accessing the form Image 3 Screenshot 62

    As easy as that, you now have a copy of all the features and conditional logic of the cloned form.

    Give it a try and let us know how it goes.

  • EAMartineze
    Replied on April 23, 2024 at 4:16 PM

    so I have tried it as you have shown me and when I have finished all my edits and go to the View form tab it will say currently unavailable. But earlier today I view the form with no problem.

  • Gaud JotForm Support
    Replied on April 23, 2024 at 4:26 PM

    Hello EAMartineze,

    Thanks for getting back to us. It seems your form is not enabled yet. Let me show you how you can enable your form. Here are the steps you can follow:

    1. Open your form in Form Builder. In the orange navigation bar at the top of the page, click on Settings.
    2. Choose Form Settings from the left side of the panel, then click on the Disable option from the Form Status optionGetting this form is currently unavailable error when accessing the form Image 1 Screenshot 40
    3. In the Form Settings window, set the Form Status to Enable. That's it, you're done.Getting this form is currently unavailable error when accessing the form Image 2 Screenshot 51

    Getting this form is currently unavailable error when accessing the form Image 3 Screenshot 62

    Let us know how it goes.

  • EAMartineze
    Replied on April 23, 2024 at 4:46 PM

    You guys are the best it works now !! Now a few last questions.

    how can i go about printing this form out in the form builder. The only way i seem to have luck is when i move it over to the PDF form but i like the way it looks more in the form builder.
  • Rose JotForm Support
    Replied on April 23, 2024 at 4:55 PM

    Hello EAMartineze,

    Thanks for getting back to us. I am glad it works for you now. I moved your last question to another ticket. Please check my response here shortly.

    Let us know if there’s anything else we can help you with. 

 
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