Form builder not working

Can only select general under settings.... please advise

Hi Cyndie Baker,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I'll do my best to help you. Can you please share with us the form URL in question so we can check it out? What's the issue? It will be helpful if you can send us a screenshot of the area where the issue is.

Here are the troubleshooting steps using Mozilla Firefox.

• Please clear your Mozilla Firefox web browser cache.
• Use a different web browser/device.
• Log into your Jotform account.
• Use Fire Fox's private mode for testing.

Once we hear back from you, we'll be able to help you with this.