Understanding the limit on signed documents

  • AnnieVirga
    Asked on April 21, 2024 at 9:10 PM

    What does the "limit on signed documents" mean?:

    Is it per signature on all submitted forms?
    Is it the number of forms submitted that have signatures?
    Is it the number of PDFs with signatures that I download?

  • Vanessa JotForm Support
    Replied on April 21, 2024 at 11:33 PM

    Hi Annie,

    Thanks for reaching out to Jotform Support. As a Bronze plan subscriber, you can receive up to 100 Signed Documents. It is the total of submitted signed documents on your account. Also, it will reset back to 0 each month.

    I checked your account and you have 75 signed documents. If you want to increase your 100 signed documents monthly limit, you can click this link and follow our complete guide on how to upgrade your account.

    Reach out again if you have any other questions.

 
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