How to switch to monthly?

  • coreybaileyart
    Asked on April 21, 2024 at 11:17 PM

    I was exploring the upgrade options and accidentally paid for a year when I was trying to pay for a monthly plan. Is there anyway to get a refund

  • Israel JotForm Support
    Replied on April 22, 2024 at 12:01 AM

    Hi Corey ,

    Thanks for reaching out to Jotform Support. Switching to another plan while your account has an active plan is possible. In Jotform, you can upgrade and downgrade your account anytime. Since you have a yearly plan, it will be cancelled when you switch to a monthly plan. The amount equivalent to the unused time on your yearly plan will be used to pay for your new plan's price. The remaining amount, if there is any, will serve as your account's credit balance. That balance can either be refunded to you with your request, or it can also be used to pay for your new plan's renewal charges.

    It's really easy to upgrade your account. Let me show you how:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    Switching plan from Bronze monthly to Silver monthly Image 1 Screenshot 50 Screenshot 10 Screenshot 10

    2. Under the Billing tab, click on Change Plan.

    How does switching subscription plan from yearly to monthly works? Image 2 Screenshot 61 Screenshot 21 Screenshot 21

    3. Toggle the Payment Method to the Monthly position, then select the plan you want to upgrade your account subscription to.

    How does switching subscription plan from yearly to monthly works? Image 3 Screenshot 72 Screenshot 32 Screenshot 32

    4. There will be a pop-up window with some extra information about the upgrade. Please follow those instructions to continue upgrading your plan.

    How does switching subscription plan from yearly to monthly works? Image 4 Screenshot 83 Screenshot 43 Screenshot 43

    And that's it. Please also check out our guide about how to upgrade your account.

    Let us know if you need any more help.

 
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