How to increase my Monthly document signed limit?

  • pevyrachel
    Asked on April 22, 2024 at 6:15 AM

    Hi, I have purchased the gold subscription which has a limit of 1,000 submissions. I am only week one of the month and already over 800 submissions and about to hit my 1000 limit. What is the option to increase the number of submissions when only needing another few weeks of my form being open? Purchasing an annual subscription for this one form seems illogical. Please advise.

  • Raymond JotForm Support
    Replied on April 22, 2024 at 6:42 AM

    Hi Rachel,

    Thanks for reaching out to Jotform Support. I checked your account and see that you have almost reached your Monthly Signed document limits of 1,000. This limit refers to the use of Jotform Sign or its integration with your form. Unfortunately, it's not possible to buy an additional monthly limits.

    However, you may consider disabling Jotform Sign integration so your form submissions don't count towards your monthly signed document limit. Let me show you how to do that:

    • In Form Builder, click on Settings.
    • Next, select Jotform Sign and Disable the Jotform Sign Automation option.
      How to increase my Monthly document signed limit?  Image 1 Screenshot 20

    That's it. Further submissions after disabling this option will count towards the Monthly submissions limit only which you have 10,000 each month of, and not on the Monthly Signed Documents limit. We also have a guide on Understanding Your Account Usage and Limits that you can check out.

    Reach out again if you have any questions.

 
Your Answer