Assistance Needed: Accessing Encrypted Data List with Password Prompt

Please call me (516) 662-6562

I need to access my list and it's accessing for password for data encryption

Hello Aimee_Villella,

Thanks for contacting Jotform Support. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page.

Unfortunately, it's not possible to reset the encryption password. Once a password is set on an Encrypted form, you can't reset or change it anymore. We are sorry but if you lost or forgot the current password for your Encrypted form, you can't access them anymore and those data are considered lost. You can check out this related guide on How to Enable Form Encryption.

Reach out again if you have any other questions.