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mgmachineryllcAsked on April 22, 2024 at 12:13 PM
Hi, could we please receive an invoice copy of this transaction?
09/10/2021 for $5,119.20 please?
This would be from our old standard account I believe. Would you be able to access this?
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Mafe_M JotForm SupportReplied on April 22, 2024 at 12:21 PM
Hi Cassidy,
Thank you for reaching out to Jotform Support. Please provide us with the following information:
- Card type:
- Last 4 digits:
- Expiration date:
- Amount charged:
- Date of transaction:
On the other hand, it’s easy to check your invoices. Let me show you how:- On your My Forms page, hover your mouse over your Avatar/Profile Picture.
- Click on Settings to go to your Account Settings.
- Under Account Settings, click on the Billing tab.
- Scroll down a bit, and you should be able to see the Invoices section.
- Click on the View link on each invoice to see their details.
Let us know if you have any other questions.
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mgmachineryllcReplied on April 22, 2024 at 5:42 PM
Hi Mafe!
Thanks for your help, I ended up finding a physical copy of the invoice in our files. Thank you for your help, have a great week!