Invoice Copy Request

  • mgmachineryllc
    Asked on April 22, 2024 at 12:13 PM

    Hi, could we please receive an invoice copy of this transaction?

    09/10/2021 for $5,119.20 please?

    This would be from our old standard account I believe. Would you be able to access this?




  • Mafe_M JotForm Support
    Replied on April 22, 2024 at 12:21 PM

    Hi Cassidy,

    Thank you for reaching out to Jotform Support. Please provide us with the following information:

    • Card type:
    • Last 4 digits:
    • Expiration date:
    • Amount charged:
    • Date of transaction:


    On the other hand, it’s easy to check your invoices. Let me show you how:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit, and you should be able to see the Invoices section
    5. Click on the View link on each invoice to see their details.

    Invoice Copy Request Image 1 Screenshot 20

    Let us know if you have any other questions.

  • mgmachineryllc
    Replied on April 22, 2024 at 5:42 PM

    Hi Mafe!


    Thanks for your help, I ended up finding a physical copy of the invoice in our files. Thank you for your help, have a great week!



 
Your Answer