My account got suspended due to Form Phishing.

  • Toni
    Asked on April 23, 2024 at 3:07 AM
    My account got suspended as a result of possible pishing attempt. I need this addressed so I can publish my forms
  • Mary_Ed JotForm Support
    Replied on April 23, 2024 at 3:14 AM

    Hello Toni,

    Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. I checked your Jotform account linked to your email address and it is currently active and there are no issues with it. But, I have flushed your login attempts to make sure that you'll be able to log in without any issues.

    Please make sure you are using the correct password before logging in to your account. Also, double-check that your browser's saved passwords for your account are correct. To ensure you are always attempting to access with the right password, you can reset your account password first and safely keep that password somewhere secure. We also have a guide about How to Reset Your Jotform Password that you can check out.

    Give it a try and reach out again if you have any other questions.

 
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